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Any comments considered abusive will be removed and if users continue to post abusive, aggressive or bullying behaviour they will be banned from TSB Facebook page.

Any abusive, aggressive or bullying language aimed at users, individuals or TSB employees will not be allowed.

Treat others how you would like to be treated.

New discussions may be started on new topics and all relevant comments should be directed there. Off-topic comments may be removed so that we can keep discussions focused for all of our users.

Keep your comments relevant to the topic.

To ensure the privacy of individuals, personal data will be removed. We specifically ask that when posting comments that users please

It may be necessary to message TSB privately through the private message function. To respect the privacy of individuals, we will not ask for any personal contact details to be posted. TSB aims to help with any queries from customers or non-customers. We actively encourage comments from our customers and non-customers on TSB related subjects, products and services to be posted in a constructive manner. We reserve the right to block any individuals who repeatedly ignore any of the above priniciples Content containing unverified or false claims will not receive a response.Content with overt religious or political bias intended to incite others will receive no response, nor will we respond to aggressive lobbying (e.g.We aim to promptly respond to any Customer Care enquiry made to Comments subject to legal issues (slander, defamation, contempt of court etc) or publicising, encouraging or endorsing illegal activity will not be responded to. Our only response to such tweets will be to ask you to delete them and contact us privately by Direct Message. To safeguard the privacy of individuals please do not send any tweets including information that may identify individuals.It may be necessary to ask you to contact us privately by means of a Direct Message. We are happy to help you with your query, but to respect your privacy we cannot ask for personal contact details in an open forum.Abuse, inappropriate language, aggression or bullying will not be tolerated (whether aimed at users, individuals, TSB or other companies). Treat others as you would like to be treated.It may be necessary to message TSB privately through the direct message function. To respect privacy we will not ask for any personal contact details to be posted. We actively encourage comments from our customers and non-customers on TSB related subjects, products and services in a constructive manner.

Our team is available Monday - Friday 7am - 10pm, Saturday - Sunday 8am - 10pm.įor media related queries, contact us on our